What if I lose my gift card or it gets stolen? April 20, 2021 23:53 Updated Levi Strauss & Co. is not responsible for lost, stolen, or damaged gift cards, or the unauthorized use of a gift card. Please see our Gift Card Terms here. Related articles Can I combine multiple trade-ins at the same time? What terms apply to participation in the Trade-in Program? Can I trade in Levi's® items I purchased from a different retailer? Can my trade-in items be in any condition? Where can I use my Levi’s® digital gift card?