Who can I contact if I have a question? 1 year ago Updated If you have any questions about Levi's® SecondHand, you can email our customer support team at support@secondhand.levi.com. Related articles Where can I trade in my used Levi's®? Can I return my Levi's® SecondHand items at a Levi's® Retail Store? When will my order arrive? Can I cancel or edit my order after it has been placed? When will I receive my order confirmation?