What if something is wrong with my order when it arrives? April 20, 2021 21:24 Updated If you believe something isn't right with your order, please reach out to our Customer Service team. Related articles How do I know my size? How do I return my Levi's® SecondHand items? When will my order arrive? What shipping options do you provide? How long does it take to process an order? Who can I contact if I have a question?