What if something is wrong with my order when it arrives? April 20, 2021 21:24 Updated If you believe something isn't right with your order, please reach out to our Customer Service team. Related articles Can I combine Levi's® and Levi's® SecondHand orders? When will my order arrive? What Red Tab Member benefits apply to Levi’s® SecondHand? How do I return my Levi's® SecondHand items? Can I add items to an existing order after it has been shipped?